About Us
Being a hosting customer can be a hard thing - you frequently need to deal with downtimes and a terrible and slow client support service. On top of that, you have to log at least in two GUIs to manage your domains, billing transactions and your site itself. When we launched Malta Hosting, we wanted to alter all that.
A Novel Approach to Web Hosting
The web hosting Control Panel is the part of the web hosting platform that the customers actually see. And 90% of the web hosting vendors out there use one and the very same hosting Control Panel - cPanel. We, however, consider cPanel to be outmoded and difficult to work with - it simply impedes our work. This is the reason why we decided to create a different hosting Control Panel - the Hepsia Control Panel. It's new, has a fresh look and feel and offers billing, domain and website administration possibilities, so you can administer all aspects of your Internet presence from one single place. Additionally, it has a drag & drop File Manager, so you won't need to resort to an FTP client. Our tests have revealed that the Hepsia Control Panel works 3 times as fast as other hosting Control Panels! We have also created a Control Panel demo account - you can check for yourself how the Hepsia web hosting Control Panel works.
A Reliable Hosting Service
Your website has to be available online. This is the reason why we rely on topflight hosting servers powered by the powerful mixture of Linux and Apache. We are also working with four state-of-the-art data center facilities where you can host your websites. This allows us to offer a 99.9% network uptime guarantee.
A User-Focused Modus Operandi
Last, but most definitely not least - we are there for you! We have Live Chat reps who are there to reply to all your pre-sale inquiries and to help you settle minor technological problems. We have a superb 24/7/365 technical support service. We offer a 1-hour trouble ticket response time guarantee, but in most cases our client support team members reply to trouble tickets within 20 minutes!