Malta Hosting

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Support


Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A context menu will open. It offers exhaustive info about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast assortment of tutorial video clips illustrating how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, have a look at our extensive FAQ database, which comprises questions asked by real customers and provides practical solutions. We frequently "revamp" our FAQ section with new entries in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our great team of customer service technicians available 24-7-365 and ready to help you with any problem. Each support ticket you open will be responded to within 60 minutes (the average support ticket response time is about twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269048

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com